What are the Top Dispensary SOPs?

SOPs, or Standard Operating Procedures, guide every employee on how a specific task should be completed. Given the already widespread confusion within the cannabis industry, it is no wonder that SOPs are becoming a core part of every stage from growth to retail.

Not only do SOPs work as part of cannabis compliance management, but they also help to DE clutter processes and allow businesses to scale their efforts.

Dispensaries are often the last stop before marijuana products reach consumers. Keeping all processes documented and completed according to SOPs allows businesses to quickly identify issues and solve them before they can cause harm.

SOPs to Implement in Your Dispensary

Given that constant changes are an accepted part of the cannabis business, it is important to have a system to manage and update SOPs, as well as individual ones that ensure consistency. A system like this will help your employees stay informed on internal and external standards.

Some of the top SOPs we recommend using for your dispensary include:

• Business Opening and Closing

All employees should follow the same procedures of how to open and shut shop. An SOP for such tasks helps prevent potential break-ins and thefts.

• Sales Procedure

This could include everything from how to greet a customer, packaging, POS, answering questions, and asking for ID.

• Delivery

Not every state allows for marijuana deliveries, but those that do should standardize guidelines whether they deliver the products directly or outsource the task to a third party.

• Money Management

Money and security protocols are particularly complicated because cannabis is still not legal at the federal level.

• Inventory

To effectively and legally manage your inventory, track-and-trace SOPs are vital.

• Product Quality

Dispensary owners can lose their license if products are found to be below regulated quality levels.

• Recalls

Should your dispensary need to recall products, SOPs can assist employees with easy-to-follow guidance during a stressful time.

For more information and an intuitive SOP system of your own, you can count on ProCanna for cannabis compliance management assistance.

Create, store, and manage your business SOPs with ease. Contact ProCanna for a free demo of our SOP and document management services today, and breathe easy tomorrow.

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